Managing multiple campaigns or planning a weekend launch? Now you don’t need to activate all your workflows manually — meet Workflow Scheduler, a new feature that lets you schedule status changes for your workflows ahead of time.

Set when a workflow should go live, pause, or stop, and Synerise will handle the timing for you.

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How does it work

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- Create rules – Define exact dates and times for changing workflow statuses: Active, Pause, or Stop
- Plan campaign orchestration – Perfect for timed launches, weekend promos, or seasonal pauses
- Edit anytime – Add, remove or update rules as needed

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Workflow statuses explained

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With the introduction of scheduling, we've added a new status — Pending — to the existing workflow lifecycle:

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  • Pending – Workflow is waiting for its scheduled activation
  • Active – The workflow is live and executes actions when triggered
  • Paused – Temporarily stops; processes and customers resume from where they left off when reactivated
  • Stopped – Workflow is ended permanently; cannot be resumed, but can be duplicated and reactivated as a new version

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How to set it up

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  1. Go to Automation > Workflows > Create new
  2. Add the first node to unlock the Define scheduler option
  3. Click Add rule and pick a status and date
  4. Add as many rules as you need
  5. Use the Statuses tab to review the schedule
  6. On activation, choose how the workflow should behave: Run now, Follow schedule - or both.

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Workflow Scheduler helps you take full control of when workflows run — so you can focus on strategy, not manual execution.

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