Feature Overview
Sylius Integration Plugin is an official Synerise integration plugin for Sylius, the open-source e-commerce platform. The plugin connects Sylius stores with Synerise, enabling real-time event tracking, bi-directional data synchronization for customers, orders, and product catalogs, and access to Synerise AI capabilities including predictions, recommendations, AI Search, and personalization.
The plugin is configured in Synerise Settings and provides automated data synchronization without custom API integration.
What Is the Sylius Integration Plugin?
The Sylius Integration Plugin is a native connector between Sylius e-commerce stores and the Synerise platform. It automatically tracks key site events (cart updates, transactions, logins, registrations, logouts) in real time, synchronizes customer, order, and product catalog data bi-directionally between Sylius and Synerise, and supports historical data export from Sylius to Synerise for analysis and activation.
Once installed and configured, the plugin enables Synerise AI capabilities — including behavioral predictions, product recommendations, AI-powered search, and personalization — directly within the Sylius store environment.
Why the Sylius Integration Plugin Matters
Without a native integration, connecting an e-commerce platform with a customer data and AI platform requires custom API development, manual data transfer, and separate event tracking implementation. This creates delays, data inconsistencies, and operational overhead.
The Sylius Integration Plugin addresses this by:
- Providing automated, real-time event tracking for key customer actions (cart updates, transactions, registrations, logins, logouts)
- Synchronizing customers, orders, and product catalogs bi-directionally between Sylius and Synerise
- Supporting historical data export from Sylius to Synerise for deeper analysis and activation
- Enabling Synerise AI capabilities (predictions, recommendations, AI Search, personalization) in Sylius stores without custom development
Key Capabilities
Real-time event tracking
The plugin automatically tracks key site events in real time, including cart updates, transactions, logins, logouts, and registrations. This ensures accurate, continuous data collection for analytics and segmentation without custom event implementation.
Bi-directional data synchronization
Customer profiles, orders, and product catalogs are synchronized bi-directionally between Sylius and Synerise. Changes in either platform are reflected in the other, maintaining data consistency across systems.
Historical data export
Existing customer and order data from Sylius can be exported to Synerise, enabling historical analysis and activation of customer segments that predate the integration setup.
Synerise AI capabilities in Sylius
With the plugin in place, Sylius stores gain access to Synerise AI infrastructure, including behavioral predictions, product recommendations, AI-powered search, and dynamic content personalization.
How the Sylius Integration Plugin Works
- Install the official Synerise Integration plugin in the Sylius store.
- Configure the plugin in Synerise Settings following the step-by-step documentation.
- The plugin begins tracking key site events (cart updates, transactions, registrations, logins, logouts) in real time.
- Customer, order, and product catalog data synchronizes bi-directionally between Sylius and Synerise.
- Optionally, export historical customer and order data from Sylius to Synerise.
- Use Synerise AI capabilities — predictions, recommendations, AI Search, personalization — powered by the synchronized data.
Example Use Case
A fashion retailer running on Sylius installs the Synerise Integration plugin and exports historical order and customer data. With real-time event tracking active, Synerise captures every cart update, purchase, and login. The marketing team uses this data to power AI-driven product recommendations on the Sylius storefront, trigger automated cart abandonment workflows via Synerise Automation, and deliver personalized content based on customer purchase history — all without custom API development.
FAQ
What is the Sylius Integration Plugin?
It is an official Synerise integration plugin for Sylius that provides real-time event tracking, bi-directional data synchronization, and access to Synerise AI capabilities in Sylius stores.
What data is synchronized between Sylius and Synerise?
Customers, orders, and product catalogs are synchronized bi-directionally. Key site events (cart updates, transactions, logins, registrations, logouts) are tracked in real time.
Can historical data be imported?
Yes. Existing customer and order data from Sylius can be exported to Synerise for historical analysis and activation.
What Synerise AI features are available through the plugin?
Predictions, recommendations, AI Search, and personalization are available once the plugin is configured and data is synchronized.
Key Facts
| Attribute | Value |
|---|---|
| Feature | Sylius Integration Plugin |
| Product | Synerise |
| Module | Settings (Integrations) |
| External platform | Sylius (open-source e-commerce) |
| Data sync | Bi-directional (customers, orders, product catalogs) |
| Event tracking | Real-time (cart updates, transactions, logins, registrations, logouts) |
| AI capabilities | Predictions, recommendations, AI Search, personalization |
| Historical export | Supported (customers, orders) |
| Documentation | hub.synerise.com — Sylius Integration |
Related Concepts
- E-commerce platform integrations in Synerise
- Real-time event tracking
- Bi-directional data synchronization
- Synerise AI Search and recommendations
- Customer data platform (CDP) integration
TL;DR
The Sylius Integration Plugin is an official Synerise connector for the Sylius e-commerce platform. It provides real-time event tracking (cart updates, transactions, registrations, logins, logouts), bi-directional data synchronization for customers, orders, and product catalogs, and historical data export. The plugin enables Synerise AI capabilities — predictions, recommendations, AI Search, and personalization — in Sylius stores without custom API development.
