Feature Overview
LINK Mobility Integration is a built-in SMS gateway integration in Synerise that connects the platform with LINK Mobility, a European provider of mobile and CPaaS solutions. The integration enables sending SMS messages through LINK Mobility directly from a Synerise account, with real-time delivery monitoring and campaign performance tracking.
With this integration, SMS campaigns can be orchestrated as part of omnichannel communication strategies within Synerise, using LINK Mobility as the delivery provider.
What Is LINK Mobility Integration?
LINK Mobility Integration is an SMS gateway connection available in Synerise Settings that allows users to send SMS messages through the LINK Mobility platform. The integration provides real-time delivery status monitoring, campaign performance insights (deliveries, response rates, message engagement), and credential management within the Synerise interface.
Once configured, LINK Mobility becomes available as an SMS delivery provider in Synerise campaigns and Automation workflows.
Why LINK Mobility Integration Matters
Using an external SMS provider without a native integration requires custom API setup, manual delivery tracking, and separate reporting. This creates operational overhead and limits visibility into SMS campaign performance within the main campaign management platform.
LINK Mobility Integration addresses this by:
- Enabling SMS delivery through LINK Mobility directly from Synerise — no external API setup required
- Providing real-time delivery status monitoring within the Synerise interface
- Including campaign performance tracking (deliveries, response rates, engagement) alongside other communication channels
- Allowing LINK Mobility account settings and credentials to be managed within Synerise
Key Capabilities
Send SMS via LINK Mobility from Synerise
SMS messages are sent through LINK Mobility directly from the Synerise platform. No separate LINK Mobility interface or custom API integration is needed for message delivery.
Real-time delivery status monitoring
Message delivery status is tracked in real time within Synerise, providing visibility into whether each SMS reached its destination.
Campaign performance insights
Detailed SMS campaign metrics — including delivery counts, response rates, and message engagement — are available within Synerise reporting, alongside metrics from other communication channels.
Credential and account management
LINK Mobility account settings and credentials are managed directly within Synerise Settings, providing a centralized location for SMS gateway configuration.
How LINK Mobility Integration Works
- Navigate to Settings in Synerise and locate the SMS gateway configuration.
- Add LINK Mobility as an SMS provider and enter the account credentials.
- Configure the connection settings as described in the Synerise documentation.
- Use LINK Mobility as the SMS delivery provider in campaigns and Automation workflows.
- Monitor delivery status and campaign performance in real time within Synerise.
Example Use Case
A European retail company uses LINK Mobility for SMS delivery across multiple markets. By integrating LINK Mobility with Synerise, the marketing team sends transactional and promotional SMS messages directly from Synerise Automation workflows — triggered by events such as order confirmations, cart abandonment, or loyalty program milestones. Delivery status and engagement metrics are tracked alongside email and push campaign performance in the Synerise reporting dashboard.
FAQ
What is LINK Mobility?
LINK Mobility is a European provider of mobile communication and CPaaS (Communications Platform as a Service) solutions, specializing in SMS delivery for businesses.
How do I configure LINK Mobility in Synerise?
LINK Mobility is configured in Synerise Settings under the SMS gateway section. The Synerise documentation provides a step-by-step configuration guide.
Can I track SMS delivery status in real time?
Yes. Delivery status for SMS messages sent through LINK Mobility is monitored in real time within the Synerise interface.
Can LINK Mobility SMS be used in Automation workflows?
Yes. Once configured, LINK Mobility is available as an SMS delivery provider in Synerise campaigns and Automation workflows.
Key Facts
| Attribute | Value |
|---|---|
| Feature | LINK Mobility Integration for SMS Communication |
| Product | Synerise |
| Module | Settings (SMS Gateway) |
| External provider | LINK Mobility (European CPaaS) |
| Purpose | Send SMS through LINK Mobility with real-time delivery monitoring and campaign analytics |
| Delivery tracking | Real-time |
| Campaign metrics | Deliveries, response rates, engagement |
| Documentation | hub.synerise.com — LINK Mobility |
Related Concepts
- SMS gateway integrations in Synerise
- Omnichannel communication strategy
- Synerise Automation workflows
- Campaign performance tracking
- LINK Mobility CPaaS platform
TL;DR
LINK Mobility Integration connects Synerise with the LINK Mobility SMS platform, enabling direct SMS delivery from Synerise with real-time delivery monitoring and campaign performance tracking. Credentials are managed within Synerise Settings, and LINK Mobility is available as an SMS provider in campaigns and Automation workflows. The integration provides unified SMS analytics alongside other communication channels.
